Technical Writer

We’re searching for an experienced technical writer to join our team and in delivering mission-critical ATM Systems.

As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. You are skilled at evaluating and analyzing complex information, and you have a natural desire to help people understand things that are hard to understand.

You will be improving and implementing our documentation standards and organization. You will obtain a deep understanding of our products and services – translating complex product information into user-friendly and engaging content that meets the needs of the target audience.

Responsibilities

• Research, outline, write and edit new and existing content – working closely other employees to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, process documentation, and training materials
• Work with employees to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms
• Refine content and create visuals and diagrams for technical support content
• Maintain a consistent and cohesive look across all documentation

Skills and Qualifications

• Bachelor’s degree in a relevant technical field
• 2-4 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience in working with markup formats in creating documentation

Preferred Qualifications

• Firm understanding of the software development life cycle
• Previous software development experience
• Experience using Asciidoc and Pandoc in creating documentation

What we offer

We offer an international work environment that encourages personal growth, social activities, canteen, on-site exercise facility and organized fitness activities, on-site showers, bicycle storage facility, a family-friendly work environment with flexible work hours and annual health grants.

Who we are

Tern Systems is an established and trusted provider of Air Traffic Control solutions with over 50 employees and over 20 years of successful deliveries to customers in Europe, Asia, and Africa. Tern Systems is a wholly-owned subsidiary of the Icelandic air navigation service provider, Isavia ANS, a group which operates all airports in Iceland and manages air traffic in the Icelandic air traffic control area.

To find out more about us visit https://www.tern.is/

For information the recruitment process please see https://www.tern.is/our-recruitment-process/

If you have any issues with your application please contact us on jobs@tern.is