Software Training and Support Specialists

We’re hiring for a fast global expansion.

What kind of people are we looking for?

If you’re energetic, ambitious and thrive in a fast-paced environment, you could be the perfect fit for our fast-growing team!

We’re looking for Software Training and Support Specialists who will…

• Demo the Bokun system to new potential customers

• Onboard clients and set up new accounts

• Provide end-user application support via chat, phone and email

• Produce support material for customers, both in text and as videos

• Develop an extensive working knowledge of the Bokun product suite Troubleshoot issues reported by customers and provide solutions

• Facilitate problem-solving between end-user and Bokun’s development staff

• Communicate technical information in non-technical terms

Salary

Comprehensive compensation package (with base salary, bonus & equity) + amazing benefits

Why work for Bokun and TripAdvisor?

Exceptional career opportunities. Incredible perks and benefits. Smart and collaborative co-workers… The list of reasons to join us at Bokun and TripAdvisor goes on and on. As one of the most recognisable brands in the world, millions of people love using our sites—and we love making their experience the best it can be! Come work for the world’s largest travel site and you’ll see what we mean.

Please send your CV in English to jobs@bokun.is

Experience of online booking platforms in the attractions space is an advantage